Shipping policy

01

Order processing

At HYPPE, we work to process and ship all orders within 1–2 business days, excluding weekends and holidays.

02

Delivery timing

Once your order has been shipped, delivery times depend on your location and the shipping carrier selected at checkout. Estimated delivery timeframes are provided by the carrier and are not guaranteed.

Once an order has been transferred to the carrier, responsibility for delivery timing rests with the carrier.

03

Possible delays

Please note that HYPPE is not responsible for delays caused by circumstances outside of our control, including but not limited to:

  • Carrier delays
  • Severe weather conditions
  • High shipping volume periods
  • Customs processing
  • Incorrect or incomplete shipping information provided by the customer
04

Shipment support

If you have any questions about your shipment, please contact our support team at info@gethyppe.com and include your order number so we can assist you as quickly as possible.

Email shipment support